Privacy Policy - CallMe – Video Call & Chat

Privacy Policy for CallMe – Video Call & Chat

Last updated: 6 April 2026

Welcome to CallMe – Video Call & Chat. We are committed to protecting your privacy and ensuring a safe and secure platform.

1. Eligibility

This app is strictly for users 18 years and older. If we identify any underage user, their account will be suspended or permanently deleted.

2. Platform Nature

CallMe is a social and dating platform that allows users to connect via chat, direct video calls, and random video matching. All interactions are user-generated.

3. Prohibited Content & Safety

  • Child sexual abuse or exploitation content
  • Nudity or explicit sexual content
  • Harassment, abuse, scams, or fake profiles

Users can report violations within the app. Our admin team reviews reports and may take actions including warnings, suspension, or permanent bans.

4. Information We Collect

  • Account Information: Name, email, login details
  • Profile Data: Photos, gender, bio, preferences
  • Usage Data: Chat activity, video call duration, matching logs
  • Coins & Transactions: Coin balance, usage, and purchase history
  • Device Data: IP address, device type, OS, approximate location, language

5. Gender Detection & Verification

To reduce fake profiles and improve trust, we use both automated and manual verification systems:

  • AI-Based Gender Detection: Profile images may be processed using machine learning models to estimate gender for matchmaking and filtering purposes.
  • Manual Verification: Users may be required to submit government-issued identification documents (such as Aadhaar, PAN, Driving License, etc.).
  • Admin Review: Verification data is reviewed by authorized personnel only.

Important:

  • Government ID documents are used strictly for verification purposes
  • Sensitive identity data is never publicly displayed
  • Data is stored securely with restricted access
  • Verification data may be deleted after successful verification or upon request, subject to legal obligations

6. Video Call Privacy

Video calls are real-time and are not recorded or stored by us. We only collect limited metadata such as call duration and connection status for billing and performance purposes.

7. Coins & Payments

  • Coins are used for video calls and premium features
  • Coins are deducted based on usage (e.g., per minute of video call)
  • We may adjust balances in case of misuse, fraud, or technical errors

8. How We Use Your Information

  • Provide chat, video calling, and matching services
  • Verify users and prevent fraud or abuse
  • Improve app performance and user experience
  • Enforce safety, moderation, and community guidelines
  • Manage coin transactions and billing
  • Comply with legal obligations

9. Data Sharing

We do NOT sell your personal data. We may share data only with:

  • Trusted service providers (hosting, analytics, payments)
  • Legal authorities when required by law

10. Third-Party Services

  • Google Play Services
  • Firebase Analytics
  • Crashlytics
  • Payment providers (for in-app purchases)

11. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

12. User Rights

  • Access, update, or delete your personal data
  • Request account deletion
  • Report users or content

To request data deletion, contact us at: ask.androtips@gmail.com

13. Account Suspension & Termination

We reserve the right to suspend or terminate accounts that violate our policies, including misuse of coins, fraudulent activity, or abusive behavior.

14. International Data Transfers

Your data may be stored and processed on servers located outside your country.

15. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

16. Contact Us

Email: ask.androtips@gmail.com

© 2026 CallMe – Video Call & Chat. All rights reserved.

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